WooCommerce: Disable Tracking if Order Failed @ Thank You Page

The “woocommerce_thankyouhook fires on the Thank You page once an order is placed. Most tracking functions like Google Analytics, affiliate commission plugins and other WooCommerce extensions rely on “woocommerce_thankyou” to run their code.

Problem is – “woocommerce_thankyou” is ALSO called if an order fails (i.e. payment did not go through). Now, unless the plugin is smart enough in its own functions to exclude failed orders, which doesn’t happen often I’m afraid, we need to find a way NOT to run “woocommerce_thankyou” if an order fails. Case study: a client uses a third party affiliate plugin, this plugin hooks into “woocommerce_thankyou“, but they don’t want to calculate conversions when an order fails.

So here you go!

The default Thank You page in WooCommerce

PHP Snippet: Disable “woocommerce_thankyou” Action if WooCommerce Order = Failed


/**
 * @snippet       Remove "woocommerce_thankyou" Action if Order Fails - WooCommerce
 * @how-to        Watch tutorial @ https://businessbloomer.com/?p=19055
 * @sourcecode    https://businessbloomer.com/?p=81201
 * @author        Rodolfo Melogli
 * @compatible    WooCommerce 3.5
 */ 

add_action( 'wp_head', 'bbloomer_tracking_exclude_failed_orders' );

function bbloomer_tracking_exclude_failed_orders( $order_id ) {
	global $wp;
	// ONLY RUN ON THANK YOU PAGE
	if ( ! is_wc_endpoint_url( 'order-received' ) ) return; 
	// GET ORDER ID FROM URL
	$order_id = absint( $wp->query_vars['order-received'] );
	$order = wc_get_order( $order_id );
	if ( $order->has_status( 'failed' ) ) {
		// DISABLE ANY FUNCTION HOOKED TO "woocommerce_thankyou"
		remove_all_actions( 'woocommerce_thankyou' );
	}
}

Where to add this code?

You can place PHP snippets at the bottom of your child theme functions.php file (before "?>" if you have it). CSS, on the other hand, goes in your child theme style.css file. Make sure you know what you are doing when editing such delicate files - if you need more guidance, please take a look at my free WooCommerce Customization video tutorial.

Does this snippet still work?

Please let me know in the comments if everything worked as expected. I would be happy to revise the snippet if you report otherwise (please provide screenshots). I have tested this code with Storefront theme, the WooCommerce version listed above and a WordPress-friendly hosting on PHP 7.

If you think this code saved you time & money, please join other Business Bloomer supporters and avail of 365 days of WooCommerce benefits. Thank you in advance :)

Need Help with WooCommerce?

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Rodolfo Melogli

Author, WooCommerce expert and WordCamp speaker, Rodolfo has worked as a WooCommerce freelancer since 2011. His goal is to help entrepreneurs and developers overcome their WooCommerce nightmares. Rodolfo loves travelling, chasing tennis & soccer balls and, of course, wood fired oven pizza.

Questions? Feedback? Support? Leave your Comment Now!
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If you are writing code, please wrap it between: [php]code_here[/php]. Failure to complying with this (as well as going off topic) will result in comment deletion. You should expect a reply in about a week - this is a popular blog but I need to get paid work done first. Please consider joining #BloomerArmada to ask me 1-to-1 WooCommerce questions. Thank you :)

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