The WooCommerce Email Settings allow you to add custom recipients only for New Order, Cancelled Order, Failed Order and all admin-only emails.
But what if you want to add an email recipient to a customer email e.g. the Completed Order one? For example, you need to send it to your dropshipper. Also, you might want to add a To: recipient, or instead a cleaner Cc: or safer Bcc:.
Either way, a simple snippet allows you to achieve that (and more, if you consider WooCommerce conditional logic). Enjoy!
WooCommerce emails come with the following hard-coded (argh!) greetings: ‘Thanks for shopping with us.‘, ‘Thanks for reading.‘, ‘We look forward to seeing you soon.‘, ‘We look forward to fulfilling your order soon.‘, ‘Thanks!‘, ‘We hope to see you again soon.‘ based on the specific email.
While having these greetings in the WooCommerce customer email footer may look nice and friendly, it is unlike WooCommerce to present them without the possibility to “filter” them out (i.e. removing them if you don’t want them).
This snippet consists of many WooCommerce tasks: setting up a “WordPress Cron Job” (i.e. schedule a hook that runs on a specific time interval), getting the WooCommerce completed orders from the database, and finally sending a simple email to the store admin.
If you use custom WooCommerce order statuses, or wish to target an order status transition that is not default (e.g. when order goes from “Processing” to “Completed”, the Completed email triggers – but what if you want to target a transition from “Processing” to “Custom Status”?), sending custom emails is quite complex.
First of all, they won’t show under WooCommerce > Settings > Emails (unless you code it, true) – second, no email will trigger. So, how do they do it?
A WooCommerce email notifications pops up – yet another new order, money, revenue, happiness. However, hold on a second – money is not technically in your bank account until you’re forced to give a refund. Even worse, until you realize not only you had to give a refund, but also getting the item back costs you a fortune. And who knows how many times this is going to happen, mostly when you ship physical products.
Fortunately, there are ways in WooCommerce to blacklist customers, deny purchasing from specific countries, block certain IP addresses and do whatever you can to save money.
In the era of Amazon and online shopping we constantly hear of scams and frauds, so this is definitely a topic that shouldn’t be underestimated. A small plugin investment or a few lines of code could actually make a big difference.
Besides, choosing the correct online payment methods (which should give you some sort of anti-fraud out of the box) and avoiding offline payments (bank transfer, cash on delivery, check) are important measures you should already have in place.
So, moving beyond the actual online payments, there is something else we could do to stop scammers placing an order (yes, even before paying or trying to pay). Prevention is better (and more affordable) than cure, right?
There are times when you sell free products to give customers access to a membership, an online course, or for other reasons. In this cases, you might not want to send them the “Order Completed” email, as the follow-up work is done by your email marketing software or they are automatically redirected to the resource upon checkout.
Of course, you definitely want to keep the “Order Completed” emails for orders that are not $0. Unfortunately, the method suggested by WooCommerce which “unhooks the emails” cannot be used together with a conditional check (in our case we need to verify if the Order total is $0), so a workaround is needed. Here’s the fix.
For example I show a custom user Twitter field. Thanks to the snippets, this is automatically saved into the WordPress User Profile page. But as I love to thank each Business Bloomer supporter on Twitter, I wanted to generate an additional email reminder (to myself, or to an assistant’s email address for example) with the Twitter username I should be thanking. You might need something like this if you need to send a new customer email address to a coworker. Or maybe a new address to a dropshipper…
While working on a workaround for a client, I had to hide a hidden product from the cart, checkout, order received and emails. Hidden products already don’t show on the shop and category pages, but they do show on the cart if they’re added to cart “programmatically”.
WooCommerce Customizers: the Visual Hook Guide is back 🙂
Here’s a visual HTML hook guide for the WooCommerce Emails. This visual guide belongs to my “Visual Hook Guide Series“, that I’ve put together so that you can find WooCommerce hooks quickly and easily by seeing their actual locations.
Let me know in the comments if this resource it’s helpful and how! Enjoy 🙂
Today we take a look at the WooCommerce Emails and specifically at how to change the subject of the Customer Processing Order email by adding the billing “First Name”. As usual, this is a matter of 3 lines of PHP code – feel free to copy/paste and customize it to your liking 🙂
If you wish to print the payment gateway name on order emails (in its own paragraph below the order items table), here’s a handy snippet for you.
All you need to use is the “woocommerce_email_after_order_table” hook to pick the correct position, and then the “get_payment_method_title” WooCommerce function to return the payment gateway name. Enjoy!
A client of mine asked me to add some additional text to the thank you page and the customer order email. In both cases, my client wanted to show an immediate upsell to get buyers to go back to the website and buy again with a coupon code.
Running an online store often means coming up with smart ideas that can help you sell your products faster. Some of those ideas might succeed and some may fail.
There are no strategies that work all the time, for all WooCommerce websites. But there is one that is often very effective: offering store credits. The reason for its popularity can be attributed to the awesome flexibility it provides to both store owners and customers.
So, let’s find out more about store credits through this article and how you can enable them in your WooCommerce online store. But first – what are store credits?
Well, with this functionality, customers can purchase store credits (as opposed to buying products) and then they can use their credits to buy products from the store. Buyers can either use it for themselves or gift it to others. It’s an easy and effective way to convert your store visitors into buyers.
Now it’s time to figure it all out. And thankfully, there’s a plugin for that.
When it comes to saving time, the out-of-the-box WooCommerce plugin doesn’t give you many options and features. For example, searching through your WooCommerce orders is not straight forward enough because the search options are fairly limited.
By default, you can go to the WooCommerce Orders admin page (wp-admin/edit.php?post_type=shop_order) and use the basic search bar.
You can look for a customer name, a customer billing email and a few more, but that’s pretty much all you can do. You can’t look for multiple fields, you can sort, you can’t filter by order total, and so on.
You get the picture – for a store manager this Orders dashboard is not handy at all. Each extra minute wasted in trying to find something could be better invested – in marketing spend for example.
That’s why we want to show you a quick alternative in order to do advanced searches in seconds. You won’t need any PHP snippets – just a quick plugin that turns your order list into an intuitive and easy-to-use spreadsheet so that you can do all the filtering and manipulation you desire.
If you wish to mark paid orders as “Completed” automatically (i.e. without having to manually login to the site and “check” processing orders one by one), you can use the code below.
What is more, this snippet will completely skip the “Processing” order status transition, which means no “Order Processing” email notification will trigger either. Once again, these 4 lines of code could save you millions of hours… hope this helps!
Product recommendations is an efficient and proven way to boost your WooCommerce sales.
The downside is that it could be a very time-consuming activity to bundle products manually, as well as the fact that it is not always the logical “pairing” that will generate the most sales.
The way forward is to utilize AI (Artificial Intelligence) and let analytical data models do the work for you.
Meet Engage, an AI-powered product recommendation engine. The type of recommendation vary a bit depending on the page your visitor is viewing. This is mainly because the recommendation model needs input to function properly (e.g. the first time a new visitor lands on your homepage, the model doesn’t know anything about their behavior and therefore it can’t provide recommendations.
But as the user interacts with the website the model picks up on behavioral patterns and is then able to provide better recommendations.